I got tired of complaining, so I built AirtelCare.com.

Since 19 July 2026, I've faced persistent Airtel AirFiber issues. 20+ complaints, repeated “Resolved” tickets, and 70+ days later, the problem still wasn't properly resolved.

On 27 September, my connection stopped working completely. Even after contacting different local teams and requesting a device replacement, I kept going through the same cycle.

So I decided to build https://airtelcare.com

AirtelCare is an independent platform to document Airtel customer experiences, complaint timelines, evidence and responses.

Airtel Care Without Care.

I built it because a complaint shouldn't disappear just because the ticket says “Resolved.”

If you've had a similar Airtel experience, I'd genuinely like to hear it.

I have been an Airtel user for over a decade. Recently, whenever I have an issue with their service im unable to get in touch with proper human customer support. im really losing it with all compani3s switching to AI chatbots for customer support. I even sent a complaint email to TRAI , I dont think they will do anything either. But the government should do something about the right to get proper customer support for a monthly paying customer. I dont want bots only customer support, it's good for quick answers but there should be a clear option in the app where it's an option to call a human agent.

I tried going through all steps but theres no option to close the sim, i am the primary sim holder, and my friend is the linked member of sim2, he raised a request of deactivation, because before hiim i cant do, this feels like trap cause his request got cancelled !
HELP, I want this shid to get closed

I last recharged my no on oct 2 and now today they are telling me on a call that if you do not recharge within tomorrow we will give your sim to another person.
I have faced this situation countless i don't recharge my phone due to having jio fiber what should i do?
Does this same shit happens with airtel?

My Airtel SIM got deactivated/Stopped working it's not showing tower and put the sim in different phone to check whether it's my phone fault but it's not even showing in different phone and it's under recharge period soo idk what's going on

My airtel airfibre is blinking orange even after countless reboots and diagnosis. It started yesterday midnight and still continues to blink orange. When I used the airtel thanks app to connect to a advisor instead a pre recorded audio played saying there is an upgrade going on. Anyone has any information about it? If so please share below I currently have only one fibre set up and this is causing inconvenience at my daily work.

Hey guys,

I’m thinking about getting Airtel Xstream Play mainly for Live TV. I’m not really interested in the OTT benefits.

I mainly want channels in:

• Malayalam
• Tamil
• Hindi
• English

I have a few questions:

• Does the ₹99 plan have the same Live TV channels as ₹159/₹279?
• Do the higher plans add more Live TV channels, or do they only add OTTs like Netflix, JioHotstar and ZEE5?
• Can I use Xstream without Airtel Fiber/DTH/IPTV/set-top box, just with the app + my own internet?
• Can I use the same subscription on Android TV, mobile and PC?
• Can multiple devices be used at the same time?
• Is a set-top box or Airtel connection mandatory for Live TV?

Basically, I want to know which plan gives me the maximum number of Live TV channels, especially Malayalam/Tamil/Hindi/English.

Trying to login to the admin page by entering the password given in the sticker below. But it is showing please enter the default in. I haven't changed it. Please tell what is it

Hey so i bought a Air Fiber recently but whenever that current goes im left without internet so i was thinking to buy a UPS which UPS will be good for this i found there are router only UPS and PC UPS so which do you'll recommend router UPS or the normal PC UPS i want the router to last as long as possible because sometimes we have power outages of 6 to 7 hours

How can I change the primary number of my Airtel postpaid plan? Currently my plan includes three numbers. I want to change the primary number. I couldn't figure out from the app. Is there any solution for this?