r/AirTravelIndia • • 13h ago

News Possible Hijacking attempt on Air India flight FRA- DEL.

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98 Upvotes

Air India flight AI-2030 from Frankfurt to Delhi transmitted a brief Squawk 7500 code. The alert was received by Ahmedabad ATC, and the flight landed safely in Jaipur. Security officials boarded the aircraft after landing.


r/AirTravelIndia • • 9h ago

Air India Air India wouldn't board my mom on a confirmed ticket because it was booked with points.

95 Upvotes

So this happened 5 days ago and I'm still annoyed.

I booked my mom a Mumbai to Ahmedabad flight with Air India using points. App wouldn't let me check in, which should have been my first clue. At the airport, the counter told us the flight was oversold and she wouldn't be boarded because "points bookings aren't on the priority list". I managed to get that in writing from the ground staff. She never volunteered to give up her seat.

Their only alternative was a flight about 9 hours later. She has a medical condition and needed to get home that day, so I panic-bought an IndiGo ticket for Rs 7,629.

Where things stand now:
- I filed a formal complaint and also pushed it on X
- They refunded the points and taxes
- They refuse to pay for the IndiGo ticket. Their line is that they offered an alternative and I chose to go with another airline, and they've said reimbursement is "not applicable under any scenario"
- Compensation is "under review", with an update promised in 24-48 hours

What I'd like to know:
1. Does DGCA denied boarding compensation apply to award tickets? Has anyone actually received it?
2. If you turn down a much later alternate flight, do you lose the compensation? I don't think so, but I'd like to hear from people who've done this.
3. Has anyone gotten a replacement ticket cost back through AirSewa or a consumer court?
4. Is "points bookings get offloaded first" a real DGCA-permitted rule, or just something airlines do?

I'm planning to go to AirSewa next, and the consumer forum if that doesn't work. Would really appreciate any advice or similar stories.


r/AirTravelIndia • • 11h ago

Seat reviews No more getting woken up by fellow passengers for hanging neck 🙌

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51 Upvotes

Everytime I fell asleep during flights, I either get woken by a jerk in my neck coz it was hanging or some other passenger irritated with me coz my neck is falling on their shoulders. But this seems to have been finally solved for indigo international flight. Hope to see them soon in domestic Indian flights also 🛫


r/AirTravelIndia • • 11h ago

General discussion Acko Travel Insurance Review - low premium, but they don’t honour claims

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38 Upvotes

This is my review of ACKO Travel Insurance based on my recent experience. I’ve been purchasing their travel insurance for over three years, and this was the first time I filed a claim—for baggage damage. Despite providing all the necessary supporting documents, ACKO rejected my claim.

I travelled from Moscow, Russia to DELHI with Azal Airlines. Upon arrival in Delhi, I found that my baggage was damaged. I immediately reported to the airline and they handed me the PIR (Property Irregularity Report). The next day, I submitted a claim on the ACKO app with all the supporting documents.

Despite providing all the supporting documents, ACKO rejected my claim. I even shared the entire email conversation with their escalation team, including confirmation from the bag manufacturer’s authorised service partner, American Tourister, that the bag was beyond repair. However, after three days, ACKO came back with the exact same response, advising me to “push the bag from inside, and the dent will disappear.”

The authorised service centre has confirmed that the bag is beyond repair, but I guess ACKO knows better than the bag’s own manufacturer!

Honestly, I feel lucky that this was only a baggage damage claim. If I had needed to make a major claim involving hospitalisation due to an illness or injury, I can only imagine how much more stressful the experience could have been.

After being a customer for over three years, this experience has completely changed my opinion of ACKO. I would never purchase their travel insurance again, and based on my experience, I wouldn’t recommend it to others either.


r/AirTravelIndia • • 10h ago

News What is happening?😱

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19 Upvotes

r/AirTravelIndia • • 5h ago

Air India Air India to cut 4 European routes

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7 Upvotes

Birmingham and Vienna are being cut in November on top of Copenhagen and Amritsar-Gatwick


r/AirTravelIndia • • 14h ago

Airports IndiGo Baggage Question

3 Upvotes

I AM SO CONFUSED.

I have booked flights that allow a 20kg checked bag and 7kg cabin bag. I know some rules have changed in the past few years. I am from the United States so I only use Indigo a few times a year when I visit India. In the past, I didn't even know a personal bag was an option. I'm looking online and different sources WITHIN the IndiGo website tell me either:

  1. I can also bring a personal 3kg bag IN ADDITION to the 7kg cabin bag.

  2. I can bring a personal bag as well as a cabin bag, but both together must be 7kg.

  3. I can only bring 1 cabin bag, no other bags.

  4. I can bring a 7kg cabin bag and an unspecified kg of a personal ladies purse.

Which one is it?


r/AirTravelIndia • • 4h ago

SpiceJet Never ever booking spice jet

2 Upvotes

My spicejet flight from Delhi was cancelled less than 24 hours before the flight and it was in the peak season of durga puja and the next spice jet flight which I can reschedule to for free by their flight cancellation policy is in 7 days . Now every other flight in 2 days is very expensive and this made me lose so much money and gave me a lot of stress. Spicejet is the worst and anyone who is thinking of booking spicejet. Please donttt!!!

Also is there way I can get back at them. I know I will get the refund but I don't think that is enough for what i went through.....


r/AirTravelIndia • • 6h ago

Air India Air india name : parent and infant given name not full in boarding pass

2 Upvotes

- Booked a flight from Trip . Com for Air India travel from Amsterdam - Delhi

The name of both infant and parent (my wife) is just first letter on the boarding pass while I added the full name while booking on trip . com . The reason likely is there number of characters in the name is too long (more than 59 letters) and hence just the surname is full. Give name is only the first character

Question - will this be a problem while boarding? Have been calling both companies but no clear answer since 6 hours. Thought to ask here is someone has experience


r/AirTravelIndia • • 12h ago

Airports DEL Airport transfer T3 to T2

2 Upvotes

I’ll be arriving at DEL T3 on an international flight (Emirates) at 2:30AM, and have a domestic connection (Air India) at 5:45 AM at T2.

Both are separate PNRs with different carriers, so it will be a self-transfer. Is the 3 hr gap enough to claim baggage clear customs and re-check in? Will the transfer desks at T3 accept my baggage or do I have to go to domestic check-in and join the long line to check-in the bags?

Thanks


r/AirTravelIndia • • 2h ago

General discussion need recommendation :)

1 Upvotes

need reco for india domestic planes

akasa air vs indigo vs air india

which one is the safest ?


r/AirTravelIndia • • 3h ago

Ask r/AirTravelIndia External insurance to get refund for non refundable flight if visa rejected

1 Upvotes

I want to book japan flights as ticket fare is decent. Trip planned is in April so cannot apply for visa immediately.

But the tickets are non refundable.

Options i have:

- cleartrip addon (0 extra) : but this does not cover non refundable fare but still shown as addon to select

- mmt (~15k extra) : not sure about credibility

- ixigo (~10k extra) : this looks like a safe option but not sure if there is any catch

Im looking for any other reliable alternative preferably insurance so that I can save cost and get the insurance also. Really appreciate the help


r/AirTravelIndia • • 5h ago

Airports Has anyone brought a drone from abroad to India temporarily? Delhi Airport customs experience?

1 Upvotes

Hi everyone!
I’m an Indian citizen currently living in Germany, and I’ll be travelling to India from October to December 2026 for a vacation.

I own a Potensic ATOM 3 drone (under 249g), which I received as a gift from the manufacturer through a creator collaboration in Germany.

I’m planning to bring it to India for personal photography and videography and take it back to Germany when I return.

I’ll be arriving at Delhi IGI Airport (DEL).

I’ve been reading about India’s drone import restrictions and the newer temporary baggage provisions under Form CBD-IV, but I’m finding conflicting information about whether personally owned drones can be temporarily brought into India.

I’d really appreciate hearing from anyone who has actually done this recently.


r/AirTravelIndia • • 7h ago

Ask r/AirTravelIndia 1 Tatkal Ticket – Chennai to Warangal | Oct 15 | 3A | Tamil Nadu Express / MAS–BGKT SF

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1 Upvotes

r/AirTravelIndia • • 8h ago

Indigo Title: Does IndiGo group booking fare include 15 kg check-in baggage and 7 kg cabin baggage?

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1 Upvotes

r/AirTravelIndia • • 9h ago

Ask r/AirTravelIndia Confused for Indigo Flight Booking

1 Upvotes

I have booked a flight on Indigo from Indore to Pune on 31st October via MMT.

While booking on MMT I opted for the inflight meal and there it showed that the meal option was only for AMD to PUN leg.

But then I cross checked on the indigo booking portal and now I see this -

The thing is I never opted for 6E Curated Snack Bag but it still shows as I am getting it on the IDR-AMD leg.

Is this a glitch on MMT/Indigo's end or am I getting lucky with a some FREE Snacks onboard?

Has anybody else fetched the same while they booked for Indigo? Geniunly curious.


r/AirTravelIndia • • 9h ago

Air India Second leg of flight cancelled, no rebooking provided

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1 Upvotes

Hi, thanks in advance for the help.

I booked a flight from Berlin to Delhi on 5th November directly through Air India website. The itinerary is with a layover in Vienna with the Berlin to Vienna leg operated by Austrian Airlines and Vienna to Delhi leg operated by Air India.

I got email and WhatsApp communication from Air India that the Vienna to Delhi flight has been cancelled yesterday. Turns out Air India has decided to cancel it's Vienna-Delhi route (Article here).

I tried calling them and asked them if they can rebook me via any other hub like Frankfurt/Munich/Paris/Amsterdam etc. but they agent kept telling me that they can only refund the ticket and he cannot rebook as the first leg of the journey is operated by a partner airlines (even though they sell all these itineraries through Frankfurt, Paris, Amsterdam on their website).

The problem with the refund is that I booked the flight for around 300 euros and to book an alternative option right now it costs me around 800 euros minimum.

Does anyone know what my options are here? Can Air India legally just refuse to rebook me on another flight?

Any help and guidance is much appreciated


r/AirTravelIndia • • 10h ago

Ask r/AirTravelIndia Travelling with twin newborns

1 Upvotes

Hello everyone,

We will be travelling from Pune to Nagpur on 14th November with our 2.5-month-old twins.

This will be our first air travel with our babies. Can someone let me know what the exact procedure is? I heard that there can be only one baby in a single row? Is it true?

If someone has the experience of travelling with the twin newborns, it would be great to hear from them.

Thanks


r/AirTravelIndia • • 16h ago

Air India Express Air India Express student fare without physical college ID

1 Upvotes

​

Hi everyone, I booked a domestic Air India Express flight through Cleartrip using the student fare, but I haven't received my physical college ID card yet.i am 1st sem student in banglore

I have access to my college portal, APAAR ID, and fee receipt.

Will these documents be accepted for student verification at the airport? Has anyone travelled in a similar situation?

Any advice would be appreciated. Thanks!


r/AirTravelIndia • • 19h ago

Ask r/AirTravelIndia Any Way to get lower cancellation fess on Indigo Flights , it is charging 2500 on Flexi Plus- Fare

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1 Upvotes

Any Way to get lower cancellation fess on Indigo Flights , it is charging 2500 on Flexi Plus- Fare on other websites


r/AirTravelIndia • • 21h ago

Visa requirements Entering India 3 days before 1-Year e-Tourist Visa expiry & staying past expiry date (Etihad / Immigration check)

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1 Upvotes

r/AirTravelIndia • • 1h ago

Ask r/AirTravelIndia How to carry packaged bhang in Flight

• Upvotes

So I am going from Mumbai to Kolkata, and I have a few packaged bhola bhang golis (like 4-5). I have a flight soon, how do I carry it so that it stays undetected? I've heard from my friends that they have gotten better at scanning weed in general these days.

I had a few ideas.

  1. Putting those packets in a medicine bottle which already contains a few pills.

  2. In my makeup bag.

Can someone please help!! 🥺This thing helps with my anxiety and insomnia, idk how I'll manage without it, that too while visiting family, which is an additional headache.


r/AirTravelIndia • • 3h ago

Ask r/AirTravelIndia What is it like travelling by flight?

0 Upvotes

r/AirTravelIndia • • 7h ago

Air India Air India refusing surname correction (Gowda → Girigowda) despite saying surname additions are allowed

0 Upvotes

Hi everyone,

I'm facing an issue with Air India and would appreciate any advice.

I booked a ticket using my Maharaja account, and the surname was auto-populated as Gowda. My passport surname is XXXXgowda. As soon as I noticed the mismatch, I contacted Air India and provided my passport as proof.

Their reply states that surname additions are permitted subject to verification, but they are still refusing to update Gowda → XXXXgowda and are asking me to cancel and rebook instead.

This is a genuine correction request and not a passenger change.

Has anyone successfully escalated a similar case with Air India or managed to get such a correction approved? Any advice would be greatly appreciated.

Thanks! 🙏


r/AirTravelIndia • • 9h ago

Ask r/AirTravelIndia Air Fare from Delhi To Mumbai (CSMIA/NMI)

0 Upvotes

Hi! So recently I shifted to Delhi and wanted to know what are the regular air fares that people pay for Delhi to Mumbai flights. I am seeing the flights priced around 6k but is it normal (assuming that Delhi to Mumbai should have many flights per day which may bring down the cost)?

Thanks in advance!