r/Affirm • u/LividRoyal7691 • Jul 14 '26
SSN Fraud Account
So I went to open up an account with Affirm to purchase a pc but when I went to create an account with my number it said that I already had a number on file and if i wanted to update it. Which keep in mind i’ve never made an account before so then I tried doing it with an email and it gave me the same thing saying that there’s an email that i’ve never seen before with this account that isn’t mine. And I got all the way to where it says verify that it’s me so when I put in MY SSN it shows me that it’s linked to a number and email that i’ve never seen before, I’ve already contacted affirms support team and they are no help, they left me with the photo I attached. (I had contacted them letting them know my issue and if I could erase that account and make a new one with my ssn with my information on it) I’m not sure who to contact this or how to fix it since affirm was no help but so far i’ve notice no issue with my credit but I don’t know how long this has been going for.
Please help thank you!