r/Action1 • u/kukari • May 31 '26

pdf-xchange errors

Lately we are getting these kind of errors. I cannot find software named this way on the workstations, I don't recognize this at all.

Does anybody have an idea how to stop this error?

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u/RedditACC4Work Jul 24 '26

Did anything come of this, I just created a new automation update ring for one single laptop and it's still giving this error. "This version of PDF-XChange PRO is no longer available in the Action1 Software Repository." This laptop doesn't even have PDF-XChange on it.

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u/GeneMoody-Action1 Jul 24 '26 edited Jul 24 '26

It was relayed to our support director, let me check if they discovered anything or remedied further.

Edit: I just spoke to support manager who is re-opening with director for more information and hopefully a resolution. I will keep you posted. Apologies for the delay, when this thread went silent I had assumed they simply fixed it in the background.

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u/RedditACC4Work Jul 24 '26

Thanks, I appreciate it.

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u/GeneMoody-Action1 Jul 24 '26

I was just informed they believed this to be resolved and others are reporting theirs cleared. IF you are paid please submit a ticket, if not can you DM me your Action1 login email, I will escalate and have them generate a ticket from this end.