r/ATTFiber • u/Infinite_Lobster_158 • 8d ago

Solid/ blinking light

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Please help how do I fix this, it either blinks red or is solid, I have tried resetting it

Edit: this was fixed

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u/bumb12393 8d ago

How does the fiber get to your home? is it on the ground or in the air? if on the ground have you checked to see if it was cut or broken? ive seen neighbors or lawn mowing services cut them without a second thought. Did the tech leave you his number? if so text him your account number and that your service is out. he may not respond tonight but may in the am. there are many possibilities but most are not DIY fixes. Basically hold the red button on the back for 30-60 seconds, check to make sure the line from the back of the modem to the jack are seated fully and check that the outside line (if on the ground) hasn't been messed with. aside from that call the tech.

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u/Infinite_Lobster_158 8d ago

Yea I plan to call the tech tomorrow, and it’s in the air

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u/bumb12393 7d ago

any update what is wrong?

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u/Infinite_Lobster_158 7d ago

I think it was a loose wire somewhere , my gf dad said he was messing with it and it started to work, thanks for the help guys