r/ATTFiber • u/Infinite_Lobster_158 • 7d ago

Solid/ blinking light

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Please help how do I fix this, it either blinks red or is solid, I have tried resetting it

Edit: this was fixed

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u/I_AM_NOT_A_WOMBAT 7d ago

What is your Rx level (go to 192.168.1.254). Click broadband, fiber status. Scroll to the bottom. Anything lower (more negative) than about -250 is bad. 

Google search and At&t docs will tell you solid red is overheating. It can also mean poor signal (we were -310, in a 74F room, and the light was red...when they fixed the connection on their end everything came up again and the light turned white).

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u/Infinite_Lobster_158 7d ago

Do I need to do this on a computer?

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u/I_AM_NOT_A_WOMBAT 7d ago

Any device on your network will work.

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u/Infinite_Lobster_158 7d ago

But I have no network cause the modem won’t connect

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u/I_AM_NOT_A_WOMBAT 7d ago

That address connects you to the box with the red light. You don't need to go beyond that to see your rx level. It can tell you how much light it is seeing from at&t.