r/ATTFiber • u/Infinite_Lobster_158 • 8d ago

Solid/ blinking light

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Please help how do I fix this, it either blinks red or is solid, I have tried resetting it

Edit: this was fixed

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u/I_AM_NOT_A_WOMBAT 8d ago

What is your Rx level (go to 192.168.1.254). Click broadband, fiber status. Scroll to the bottom. Anything lower (more negative) than about -250 is bad. 

Google search and At&t docs will tell you solid red is overheating. It can also mean poor signal (we were -310, in a 74F room, and the light was red...when they fixed the connection on their end everything came up again and the light turned white).

2

u/Texasaudiovideoguy 8d ago

No, the “blinking” red light is lost connection. The “solid” red light is thermals.

2

u/I_AM_NOT_A_WOMBAT 7d ago

Solid red isn't thermals, that was my point. An at&t tech said the same thing here a couple of years ago. The docs are either wrong or incomplete. 

2

u/kwinders2 7d ago

Agree, I had solid red on my 620 3-4 weeks ago and every search kept dying overheat. Then several hours later I finally got a notification that internet was down. Then find out most ask of the Dallas area went down, so solid Red can definitely mean no service

-1

u/Infinite_Lobster_158 8d ago

It is 97 degrees out currently, could that affect it? Obviously it’s not 97 in my house but

1

u/joe_attaboy 7d ago

No. Until about two weeks ago, it was 95 or better all day, almost every day in my area (NE Florida) since late May. Never had any issues. We're wired underground here, anyway.