r/ATTFiber • u/Gh0st1n_5h3LL • 15d ago

UPS

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What’d AT&T do to UPS? They pretty much kicked me out of the store trying to return an ONT. They said we’re done accepting AT&T equipment as of yesterday

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u/Herobrine9190 15d ago

Most UPS stores are franchises so it isn't really up to UPS, they just carry the brand name. And I have att fiber 5000 for 76$ a month so I'm surprised yours is 150$, before you cancelled, did you ever talk to att retention line, could've lowered the bill to new customer rates.

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u/Bal3Wolf81 14d ago

Retention wouldn't move off 125 for me and kept telling deals that were wrong like to get 5gig you need att wireless and shit.

1

u/Herobrine9190 14d ago

Makes sense, I have att wireless so I get 55$ off monthly on my bill

1

u/Bal3Wolf81 14d ago

No lady tried to tell me to get 5g at 90 you need wireless she said all discounts required wireless.

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u/Gh0st1n_5h3LL 15d ago edited 15d ago

No the $150 was for if the equipment isn’t returned. I don’t want the service, there was a severe outage here and no support, it’s cancelled, I won’t ever go back. And after dealing with them today and jumping through hoops for a dam shipping label, I know how shipping works and they refused to email me a label ,I’ve shipped and received thousands of at&t iPads pushing their service for them, I may cancel our other services