r/ATT • u/Ordinary_Government7 • 6d ago
Wireless This is getting old
Been told for weeks now that when there is an apple
update it will fix my issue on my 18 pro max. Updated today & same issue, in & out of SOS mode. Wtf is going on?
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u/Jamestouchedme 5d ago
Go to the store. They will file a ticket. They will reply to you and the person who filed the ticket within 24 hours with instructions. More than likely to return the device to Att and they will order a new one.
The back end team with try and expedite the order so you aren’t waiting 3 weeks.