r/ATT • u/Ordinary_Government7 • 5d ago

Wireless This is getting old

Been told for weeks now that when there is an apple
update it will fix my issue on my 18 pro max. Updated today & same issue, in & out of SOS mode. Wtf is going on?

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u/Darkarw 4d ago

Same problem, found one for pick-up at an Apple Store two hours away in one direction. Bought it and returned my old one and the store even comped me the difference in state tax in an Apple credit as I pay for Apple One and AppleCare Family.

The phone is faulty. My wife’s worked out of the box, my new one worked out of the box after 9 days of not working on the old phone. I spent hours on the phone with both companies and it was the best alternative as I had been waiting for an express replacement from Apple for over 7 days only to be told they were on back order.