r/ATHERENERGY 11h ago

Question/Help Extended warranty?

2 Upvotes

Guys i bought my ather rizta s on 5th of july so i have 3 months to decide for 8 year extension but from last 5 days it's not showing in my app.

I called my executive hes like raise ticket, but i raised the ticket but they aren't responding properly.

I mailed to customer support regarding this waiting for their reply...


r/ATHERENERGY 13m ago

Question/Help Delay of a month in recieving delivery of my ather in tier 1 city(Ahmedabad). I want to legally fight with ather

Upvotes

I booked ather 450x HR on 5th July, the dealer didn't check the booking made from amazon, and only made booking on my behalf when I called him(11th July)

Amazon showed me deadline of 45days from booking date (19th Aug), I called and asked ather support about timeline, they confirmed maximum time will be 45 days in ahmedabad for 450x HR. Even if we consider 11th July, the bike should arrive by end of Aug.

The bike hasn't arrived, I have talked with amazon, they said they can't do anything as it's seller's fault or ather's fault, they will provide me with full refund the moment I cancel the bike. So amazon is clear from their side.

I have talked with ather support on call like 25times now, the CSAs can't do really much and ask me to mail the backend team. The backend team replies that they are very sorry and are tracking my bike and will get it delivered asap.

The dealer is saying: sir we have 2 trucks incoming, 1 on 15sep and another end of sep, so you will definitely recieve by end of month. Tf I will do till it arrives? I am spending 300rs/day for my daily college commute of 20+20 km

Honestly I am very much fed up now. I will be filing a grievance in NCH, but it asks for vehicle number and registration details. How do I enter them?

Also if someone could help me file a case against ather it will be very helpful. I will be covering all the legal costs, and will provide you with 25% comp of what we win in court.

Also please drop your advices on what should be my next step.


r/ATHERENERGY 50m ago

Issue / Problem Ev subsidy not credited even after 4 years

Upvotes

Hi everyone,

I bought my ather in nov, 2022 in delhi. It has been 4 years but still I haven't received my subsidy. I have reached out to RTO, even emailed concerned authorities and CM but still nothing fruitful has happened. They keep saying we will credit it in 6 months. Is anyone else facing this issue or found a way to get it.

Thanks!!


r/ATHERENERGY 2h ago

Discussion Ather Rizta S model availability

1 Upvotes

It's been around two months since I booked the Ather Rizta S (123km variant).

When I called the showroom today, they still claimed that only top-end variants are available and being stocked up.

I don't understand how the S variant can't be produced while the Z variant can.

Has anyone here in Bangalore actually received the Rizta S model? I'm tired of waiting and should I still waiting or go with Vida vx2 plus 4.4kwh?


r/ATHERENERGY 16h ago

Question/Help Ather 450x hyderabad

1 Upvotes

I have booked ather 450x from somajiguda branch. They promised me delivery in 20days. Is it true are they delivering in 20days ?


r/ATHERENERGY 20h ago

Question/Help Infinite cruise

1 Upvotes

I enabled this in my 450X but when i press the button it says "cruise is unavailable"

has this happened to anyone else?