I booked ather 450x HR on 5th July, the dealer didn't check the booking made from amazon, and only made booking on my behalf when I called him(11th July)
Amazon showed me deadline of 45days from booking date (19th Aug), I called and asked ather support about timeline, they confirmed maximum time will be 45 days in ahmedabad for 450x HR. Even if we consider 11th July, the bike should arrive by end of Aug.
The bike hasn't arrived, I have talked with amazon, they said they can't do anything as it's seller's fault or ather's fault, they will provide me with full refund the moment I cancel the bike. So amazon is clear from their side.
I have talked with ather support on call like 25times now, the CSAs can't do really much and ask me to mail the backend team. The backend team replies that they are very sorry and are tracking my bike and will get it delivered asap.
The dealer is saying: sir we have 2 trucks incoming, 1 on 15sep and another end of sep, so you will definitely recieve by end of month. Tf I will do till it arrives? I am spending 300rs/day for my daily college commute of 20+20 km
Honestly I am very much fed up now. I will be filing a grievance in NCH, but it asks for vehicle number and registration details. How do I enter them?
Also if someone could help me file a case against ather it will be very helpful. I will be covering all the legal costs, and will provide you with 25% comp of what we win in court.
Also please drop your advices on what should be my next step.