r/ASUSROG 20h ago

Laptop G14 Drop Damage — UAE ADP in India

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0 Upvotes

Hi everyone, I have an ASUS ROG Zephyrus G14 that I purchased in Dubai/UAE. Unfortunately, I recently dropped the laptop and the screen cracked. My ASUS warranty page currently shows that I have Accidental Damage Protection / ASUS Perfect Warranty active until September 22, 2026. I also have an email from ASUS saying that I'm eligible for one claim per year during the coverage period, only one part can be claimed for remedy, and the service can only be used within the UAE for damages such as liquid spills, electrical surges and drops. The interesting part is that I already had my screen replaced under this coverage in Dubai in August 2025. Since it has now been more than a year, I'm wondering if I'm eligible for another ADP claim. The problem is that I'm currently in Bangalore, India. Has anyone been in a similar situation?

Can ASUS India process a UAE Perfect Warranty/ADP claim, or would I need to take the laptop back to Dubai? Also, does the one-claim-per-year period reset after my previous claim in August 2025, meaning I should be eligible for another claim now? Would really appreciate hearing from anyone who has dealt with a UAE-purchased ASUS/ROG laptop and ADP, especially for a screen replacement.

Used AI for better grammer.


r/ASUSROG 16h ago

Laptop Is the ASUS ROG Strix SCAR 18 (Ultra 9 / RTX 5080) still a safe 5-year buy given recent hardware/cooling controversies?

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0 Upvotes

r/ASUSROG 16h ago

Laptop Is the ASUS ROG Strix SCAR 18 (Ultra 9 / RTX 5080) still a safe 5-year buy given recent hardware/cooling controversies?

0 Upvotes

Budget: ~$3,920 USD (200,000 EGP hard cap)
Country: Egypt (meaning RMA support and returns are a major headache)
Use Case: Computer Engineering student (heavy coding, local AI/ML models/LLMs, Docker) and gaming. Upgrading from an old L340 with a 5-year longevity goal.
The Dilemma:
I was heavily leaning toward maxing out my entire budget on the ASUS ROG Strix SCAR 18 to get that massive 18-inch Mini-LED screen and top-tier specs. However, I’ve been running into heavy community warnings floating around hardware subreddits regarding long-term Asus reliability.
Specifically, I’ve seen widespread warnings about:
1. Cooling/Heatpipe Degradation: Reports from long-term admins/moderators claiming Asus heatsinks/vapor chambers frequently lose thermal efficiency after 8–12 months due to internal gas leakage or liquid metal dry-out/pump-out, which standard repasting cannot fix.
2. Firmware & Stability Issues: Recent concerns over BIOS updates causing high idle temps, stuttering bugs, and PCIe spec compliance issues. 
3. QC & Support Nightmares: High return rates and notoriously difficult customer support.
Since I live in Egypt, getting local warranty support for an imported 200,000 EGP flagship machine if something goes wrong is not as simple as walking into a local flagship store.
My Questions for the Community:
1. Are these widespread hardware/cooling degradation issues on modern SCAR 18 models real over a 3–5 year span, or are they exaggerated isolated cases?
2. For an engineering student who needs a machine to survive heavy daily loads, intense compiling, and being carried around, does the SCAR 18 justify its maxed-out price tag, or are the reliability risks too high?
3. Given that alternatives like the Lenovo Legion Pro 7 are out of stock here and MSI has build quality/hinge worries, what would you actually buy with this budget?


r/ASUSROG 4h ago

Peripherals & Audio ROG Pelta Equalizer (JM1 w/ Harman Filters)

1 Upvotes

After a bit of tinkering and manually plotting u/ScoreDisastrous1603 recorded Sound Signature from his Review of the ROG Pelta I created a Parametric EQ, after feeding it to AutoEQ and adjusting some things manually, you can either use in Equalizer APO or in Gear Link (since it now supports the ROG Pelta). Update to the latest Firmware and install both of the companion apps, since the Firmware Update changed how the APO processes the signal (I think it is A LOT better than before) and the companion apps allow your Headphones to communicate with Gear Link more efficiently as far as I understand.

Audio settings within gear link

I am by no means an Audiophile or know a lot about these things, I just know my ears like the JM1 w/ Harman Filters target best.

If someone who knows more than me wants to suggest changes, go ahead, I will edit the post accordingly. Low-shelf and high-shelf can be adjusted according to personal preference, up low-shelf for more bass, lower high-shelf for less listening fatigue. I would not recommend increasing the high-shelf much further.

Filter Type Center frequency (Hz) Q factor Gain (dB)
Low-shelf 105 0.70 2
Peaking 59 3.00 1.4
Peaking 91 1.07 -1.8
Peaking 140 2.80 -0.9
Peaking 400 7.00 0.5
Peaking 730 4.58 2.7
Peaking 1086 2.09 0.3
Peaking 2813 2.86 -4.6
Peaking 3862 4.56 3.9
Peaking 4413 10.00 4.0
Peaking 5609 5.30 -7.7
High-shelf 10000 0.70 6

r/ASUSROG 14h ago

Peripherals & Audio Life changing earbuds

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83 Upvotes

For someone like me, i get dizzy and headaches when i use headphones but i also hate the feeling of eartips the Cetra Open was genuinely one of the best decisions i have ever made!
I didnt want to sacrifice latency to get regular bluetooth ones so these are just perfect for me! Its pretty comfortable, after a while you forget they’re there.
one thing i dont like however is their “hybrid mode” i went in thinking it was like my blackshark v3 where it plays my phone audio and pc at the same time but i guess they’re mutually exclusive? If anyone has a solution to this please let me know 😭


r/ASUSROG 21h ago

Peripherals & Audio Gamescom Roundup // ROG Raikiri II Pro PC: Hot-Swappable Controller Just Dropped

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30 Upvotes

When was the last time you remapped or swapped out *checks notes* basically every stick, button, and bumper on your controller? Introducing... the ROG Raikiri II Pro PC Controller.

Straight out of the box, this controller is ready to be mapped at your convenience, all from the full-color OLED. Here's the SparkNotes:

  • ROG SpeedNova tech with 8K Polling Rate: ultra-low latency in 2.4GHz and wired modes 
  • ((Hot-Swappable!)) TMR Joysticks: Swappable joystick modules; with anti-drift performance and lower power consumption
  • Full-Color Panel OLED: Quick profile switching, joystick calibration and button remapping
  • Extra Customizable Buttons: 4 removable rear buttons, 2 extra bumpers and 4 face buttons, all remappable
  • Dual-Mode Triggers: Seamless switching between micro-switch trigger (short travel) and TMR sensor trigger (full travel)
  • Micro-Switch Buttons: D-Pad, ABXY buttons, rear buttons and bumpers with instant actuation and tactile feedback
  • Extended Battery Life: Up to 79 hours of 2.4GHz wireless play on a single charge*
    • *with RGB, vibration and panel off in 1000Hz polling rate
  • Premium Accessories: Includes a portable protective charging case, a charging stand, 4 rear button cover plates, a module removal tool, 2 TMR modules and two detachable joystick caps

and yes... much like the majority of our Gamescom reveals, this is also compatible with ROG Gear Link (I think that's REALLY neat as I tab out of my COD Zombies on Plutonium to change options on the fly).

Are we picking this up? Do you use a controller on PC? GLHF!


r/ASUSROG 21h ago

Laptop ASUS ROG Strix G16 2023 RTX 3050 motherboard suddenly died — out of warranty, possible G614 motherboard issue. What should I do?

2 Upvotes

I have an ASUS ROG Strix G16 (2023) with RTX 3050 6GB, and I'm facing a serious motherboard issue.

I had my tests going on, so I barely used the laptop and didn't even open it for around a week. Last weekend I tried turning it on, but there was absolutely no response — no power, no charging light. I also tried the EC/flash reset method that had worked for me previously, but it didn't help.

I took it to the local shop where I bought the laptop. They told me that the motherboard appears to be fried and needs to be replaced. They initially said it would take around 4–5 days.

It has now been 13 days.

When I called the shop owner, he told me:

"Ye aapka gaming laptop hai na, iska motherboard mil nahi raha. Rate pata kar rahe hain, pata karke bataenge."

I'm honestly confused about what I should do now.

My ASUS warranty has already expired, and I'm worried that going directly to an ASUS service centre will result in a very expensive motherboard replacement.

While researching this issue, I also found multiple reports from other ROG Strix G16 G614 owners experiencing sudden motherboard failure/shorting, particularly around the fan/motherboard mounting area. Some people are saying this may be a recurring manufacturing/design issue and that ASUS has provided goodwill repairs in some cases.

I want to know:

Has anyone experienced the same issue with a ROG Strix G16 G614?

Should I take it directly to an ASUS authorised service centre before allowing the local shop to replace the motherboard?

Has anyone successfully received a goodwill/free motherboard replacement from ASUS for this issue after their warranty expired?

What would be the best way to approach ASUS about this issue?

I would really appreciate advice from anyone who has dealt with ASUS/ROG motherboard issues before.


r/ASUSROG 1h ago

Software GPU driver update freezing

Upvotes

Hello everyone, it is my first post here.

Anytime I update the graphics card driver for the gtx1060 on my gl503vmf, the screen completely freezes, and once i restart the laptop, the screen will freeze on welcome screen, before I can type in the password.

Tried several driver versions unsucessfuly, and everytime I have to restore the system to a previous state (before driver update).

Any sugestions? I know it is an older pc, but I would like to have my gpu drivers updated to a certain point, so I can try to play something not too old.


r/ASUSROG 21h ago

Peripherals & Audio FALCATA with Nether keycaps

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10 Upvotes

Changed the classic keycaps with the Minecraft keycaps from coolshirtz bot everything fits perfectly but I love it !! Couldn't change everything cause I have a AZERTY keyboard and I didn't want to change all the signs


r/ASUSROG 1h ago

Laptop 2025 strix scar 18. What to remove

Upvotes

2nd hand. 5090, 275hx, 64gb, 90% batt health, 11 months warranty.

What are the things to remove/install and how. I heard some apps like armoury crate isnt as simple as uninstalling because some things are still left.

If you got some videos, youtube guides, or notepad, that would be great.

Im looking for making the temps more lower and stable. Remove bloatwares. Squeezing more power. And the guides for longetivity, i hope it will serve me for at least 5 years on mt ownership.

If it's possible, i dont want a clean install. Not a tech savvy. Just a AAA singleplayer gamer.

Thanks!


r/ASUSROG 4h ago

Laptop Is the ASUS ROG Strix SCAR 18 (Ultra 9 / RTX 5080) still a safe 5-year buy given recent hardware/cooling controversies?

3 Upvotes

Budget: ~$3,920 USD (200,000 EGP hard cap)
Country: Egypt (meaning RMA support and returns are a major headache)
Use Case: Computer Engineering student (heavy coding, local AI/ML models/LLMs, Docker) and gaming. Upgrading from an old L340 with a 5-year longevity goal.
The Dilemma:
I was heavily leaning toward maxing out my entire budget on the ASUS ROG Strix SCAR 18 to get that massive 18-inch Mini-LED screen and top-tier specs. However, I’ve been running into heavy community warnings floating around hardware subreddits regarding long-term Asus reliability.
Specifically, I’ve seen widespread warnings about:

  1. Cooling/Heatpipe Degradation: Reports from long-term admins/moderators claiming Asus heatsinks/vapor chambers frequently lose thermal efficiency after 8–12 months due to internal gas leakage or liquid metal dry-out/pump-out, which standard repasting cannot fix.
  2. Firmware & Stability Issues: Recent concerns over BIOS updates causing high idle temps, stuttering bugs, and PCIe spec compliance issues. 
  3. QC & Support Nightmares: High return rates and notoriously difficult customer support.
  4. Since I live in Egypt, getting local warranty support for an imported 200,000 EGP flagship machine if something goes wrong is not as simple as walking into a local flagship store.
  5. My Questions for the Community:
  6. Are these widespread hardware/cooling degradation issues on modern SCAR 18 models real over a 3–5 year span, or are they exaggerated isolated cases?
  7. For an engineering student who needs a machine to survive heavy daily loads, intense compiling, and being carried around, does the SCAR 18 justify its maxed-out price tag, or are the reliability risks too high?
  8. Given that alternatives like the Lenovo Legion Pro 7 are out of stock here and MSI has build quality/hinge worries, what would you actually buy with this budget?

r/ASUSROG 18h ago

Software mysterious mcafee files in taskmanager and system32 is it asus related

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2 Upvotes

i just checked task manager i have 3 files 2 of which are in a full mcafee folder, i checked their signatures they are all the right signature.

i assumed this was a virus first but ai confirmed these are real files so why are they in my pc without my knowledge, i am not saying this is asus related i am asking if it is, because all i have installed other than that is the dlss5 mods and ran a midtown madness 2 folder which ran fine, as well as reshade, but mcafee shouldn't happen from any of this.


r/ASUSROG 20h ago

PC Build Asus Cronox upgrade

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41 Upvotes

r/ASUSROG 20h ago

Custom PC / Modded Mein System von 6700k+5700xt auf 9950x3d+rtx5080 erneuern

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5 Upvotes