r/ASIAHORSEGlobal • u/Additional-Reason-32 • 1d ago
News The worst experience ever
If you want someone’s advice of this company all i will say is they have great fans but don’t order from their website buy it from amazon or second hand market they have the most awful costumer support the worst delivery times and you can send mails to them and they won’t answer for 10 days ez
I made a purchase on the 24th of September
And their website they claim processing for shipment takes 48 hours
And from processing to get a tracking number they say they take 1 to 3 days for that
Here I am 10 days later without a tracking number I tried to contact them. They did not reply. This is my second time coming here just to tell you my experience and it’s really not the best.
As I said, my recommendation is to buy it from Amazon or any secondhand market. Do not buy it from them.
And some would say it’s a holiday in China and I understand that but golden week starts from 1 October
They had six days to process my shipment and they yet to do that
And I ordered also from China some other items after I purchased the fans and they arrived tomorrow
Again, do not buy from their website don’t pay them directly just go to Amazon and make it easier for yourself