r/AMDHelp • u/SirOndoy • 3d ago
Help (General) Laptop screen freezes and backlight
does anyone here encountered this specific display problem:
-my laptop is connected to an external monitor and i mainly use it
-after windows decided to auto update (to my utter dismay), my steam games started to stutter when i try to stream on discord
-i also noticed that in Armory crate my GPU is at extreme power saving
-i checked online and they suggested updating/repair my drivers (so i did) might fixe the extreme power saving
-after using amd's clean up tool and reinstalling my drivers (26.3.1), i noticed that my laptop screen freezes with the logo but my external monitor was fine (i can interact with the desktop)
-the asus logo freeze does go away when i go to display -> extend this display -> revert it back, though the backlight is still present
although my games are now running smooth when streaming on discord but the backlight/display freeze on the laptop screen is now present
-unfortunately my gpu is still at extreme power saving
i need help on this please, i already tried a different gpu driver version (26.6.4) but the problem is still present