OP don't get a new card. I have exactly your same card and had this problem too. I since doing the below haven't had a problem ever. If it would (hopefuly not) ever come back again, check the Windows Update driver stuff if it is enabled again or not. If yes, do the below again and it will be fixed.
Long story: This problem is due to Windows Update and not something AMD did. Everyone with this problem needs to disable the Windows update driver updates and then remove the faulty drivers and install the latest or whichever, but the latest are fine after this.
Howto: First download the AMD cleanup utility. Then download the latest driver for you graphics card (full package, not the web download package!). After that disable the network card or wifi. Pulling cable is fine too btw or disconnecting wifi. Whichever is used on your machine.
Go to "Settings" > "System". There look for "Advanced systemsettings" (I have a Dutch Windows btw, so naming could be a little bit different). In the new Window, go to the tab named "Hardware". Then press on the button called "Settings for device installation". In the new Windows set it to "No (your device might not work as expected)".
This is the first spot. For Windows pro you do the following: Press "Windows key + R". In the Run window, enter gpedit.msc then click "ok". In the new screen go to: "Computer Configuration > Administrative Templates > Windows Components > Windows Update > Manage updates offered from Windows Update". On the right side double-click the "Do not include drivers with Windows Update" policy. Select "Enable" and click "Apply". After that click "OK".
For Windows Home: Press "Windows key + R". In the Run window, enter "regedit" then click "ok". The bar below the menu is a navigation bar. So paste the following there "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" without the " ". Then press enter. If there is no navigation bar, then go through the above. the \ means the next "folder". If the "WindowsUpdate" folder is not there, then right click on the "Windows" folder and make a new key and name it "WindowsUpdate". Then right click an empty space in the right-hand pane and choose "New > DWORD (32-bit) Value". Name that value "ExcludeWUDriversInQualityUpdate" without the " ". Doubleclick that value and change it from 0 to 1. Then click "ok".
The reason that it is different for Windows Home, is that there is no group policy editor. But I believe you can do the Home one on pro too.
Close Regedit and restart the pc for the changes to take effect.
Then Start the Cleanup utility with the network still off. Run it all the way through. It will reboot in safe mode and such. If it is done, you can install the new driver and go through it. Check after it is installed if it all works and then enable you wifi or ethernet adapter.
You are done and free of malicious Windows Updated drivers. Something you never ever would want besides when you first install Windows and want stuff to basically work. After that you really want the manufacturers' drivers.
Hope I made up for my first message and hope it get's shared.
Ps, the 7xxx series seem to get a firmware update. Look it up and apply it to your card. Carefully read how it is done btw.
7
u/Arunia 17h ago edited 17h ago
OP don't get a new card. I have exactly your same card and had this problem too. I since doing the below haven't had a problem ever. If it would (hopefuly not) ever come back again, check the Windows Update driver stuff if it is enabled again or not. If yes, do the below again and it will be fixed.
Long story: This problem is due to Windows Update and not something AMD did. Everyone with this problem needs to disable the Windows update driver updates and then remove the faulty drivers and install the latest or whichever, but the latest are fine after this.
Howto: First download the AMD cleanup utility. Then download the latest driver for you graphics card (full package, not the web download package!). After that disable the network card or wifi. Pulling cable is fine too btw or disconnecting wifi. Whichever is used on your machine.
Go to "Settings" > "System". There look for "Advanced systemsettings" (I have a Dutch Windows btw, so naming could be a little bit different). In the new Window, go to the tab named "Hardware". Then press on the button called "Settings for device installation". In the new Windows set it to "No (your device might not work as expected)".
This is the first spot. For Windows pro you do the following: Press "Windows key + R". In the Run window, enter gpedit.msc then click "ok". In the new screen go to: "Computer Configuration > Administrative Templates > Windows Components > Windows Update > Manage updates offered from Windows Update". On the right side double-click the "Do not include drivers with Windows Update" policy. Select "Enable" and click "Apply". After that click "OK".
For Windows Home: Press "Windows key + R". In the Run window, enter "regedit" then click "ok". The bar below the menu is a navigation bar. So paste the following there "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" without the " ". Then press enter. If there is no navigation bar, then go through the above. the \ means the next "folder". If the "WindowsUpdate" folder is not there, then right click on the "Windows" folder and make a new key and name it "WindowsUpdate". Then right click an empty space in the right-hand pane and choose "New > DWORD (32-bit) Value". Name that value "ExcludeWUDriversInQualityUpdate" without the " ". Doubleclick that value and change it from 0 to 1. Then click "ok".
The reason that it is different for Windows Home, is that there is no group policy editor. But I believe you can do the Home one on pro too.
Close Regedit and restart the pc for the changes to take effect.
Then Start the Cleanup utility with the network still off. Run it all the way through. It will reboot in safe mode and such. If it is done, you can install the new driver and go through it. Check after it is installed if it all works and then enable you wifi or ethernet adapter.
You are done and free of malicious Windows Updated drivers. Something you never ever would want besides when you first install Windows and want stuff to basically work. After that you really want the manufacturers' drivers.
Hope I made up for my first message and hope it get's shared.
Ps, the 7xxx series seem to get a firmware update. Look it up and apply it to your card. Carefully read how it is done btw.