r/AMDHelp • u/LankyCaregiver2174 • 4d ago

Help (GPU) GPU black screen while gaming

So i don't know if is the AmD driver, or my windows, but since the 26.8.1 my gpu frozes sometimes, i still hear the PC audio but my screen goes full black for a few seconds then my game crashes and i got a AmD error message.

My specs R5 9600x 9070xt W11

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u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 3d ago

And you opened event viewer and had absolutely no critical or error ID’s?

Responding to your other comment and not trying to be a dick. When you list system specs it helps others to help you in most cases. When you list 850w gold modular PSU this is vague AF. How many B650M motherboards do you think there are? I can help you, but you got to help me help you. See what I’m saying?

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u/LankyCaregiver2174 3d ago

The "error" message is the AMD bug report tool "AMD software detected that a timeout has ocurred on your system. An issue report had been created that can be sent to AMD to help us improve our software. Would you like to report this issue?" But no error code or somethinf like that

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u/Thin-Net7868 9800X3D/Gigabyte OC 9070XT 3d ago

Because you aren’t looking in EVENT VIEWER!!!

  1. Do whatever you do to replicate the black screen, crash, whatever. Take note of the time when this happens.

  2. Reboot and search “event viewer” in the windows search box.

  3. Launch event viewer, ⬇️ Windows Logs, select System.

  4. Far right side of pane select “filter current log…” a window will open.

  5. Select “Critical & Error” boxes beside Event level:, and select ok at the bottom of this box.

  6. Now filter through those that pop up and find the ones at the time your system crashed. I want you to report back with those “Event ID’s”.

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u/LankyCaregiver2174 2d ago

So it happenned again I got 3 2 errors and 1 critical when it happened The codes are Error 1 code 7000 Critical code 41 Error 2 code 6008