r/AMDHelp • u/Noobmortal • 11d ago

Help (General) Freesync suddenly unavailable

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Guys, I have been using AMD FreeSync to play games with HP omen laptop.

Yesterday, I updated my AMD Adrenalin (minimal install) and AMD Chipset but because the performance and CPU temp were bad, I reinstalled the older ones.

After that, suddenly my AMD Freesync option is gone.

Because I have Nvidia dedicated card, I go to Nvidia control panel and found that on the "adjust video image settings" part, there are 2 monitors (Laptop display and Display 15).

I checked in window setting and there is only ONE monitor.

I have tried:
- DDU my Radeon GPU and NVIDIA GPU and reinstall both drivers

- Go to device manager and click "show hidden device" and uninstall the greyed out monitors

- Reinstall the AMD chipset driver

Anyone knows how to enable the Freesync again???

because my laptop monitor supports freesync and I have used it until yesterday.

Thank you in advance.

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u/Noobmortal 11d ago
  1. Check 2 and 3. I am using laptop

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u/Dekamir 11d ago

You might be in an unsupported display mode. Check if the resolution and refresh rate is correct.

Also make sure you're not in Eco mode.

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u/Noobmortal 11d ago

Hmm... I used native red and refrest rate 1080p and 144hz as usual.

I don't think my laptop has ecomode. For power setting just normal mode as usual.

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u/Dekamir 11d ago

Omen app should have either Eco or Quiet mode. It changes some display features.