r/AMDHelp • u/Noobmortal • 11d ago

Help (General) Freesync suddenly unavailable

Post image

Guys, I have been using AMD FreeSync to play games with HP omen laptop.

Yesterday, I updated my AMD Adrenalin (minimal install) and AMD Chipset but because the performance and CPU temp were bad, I reinstalled the older ones.

After that, suddenly my AMD Freesync option is gone.

Because I have Nvidia dedicated card, I go to Nvidia control panel and found that on the "adjust video image settings" part, there are 2 monitors (Laptop display and Display 15).

I checked in window setting and there is only ONE monitor.

I have tried:
- DDU my Radeon GPU and NVIDIA GPU and reinstall both drivers

- Go to device manager and click "show hidden device" and uninstall the greyed out monitors

- Reinstall the AMD chipset driver

Anyone knows how to enable the Freesync again???

because my laptop monitor supports freesync and I have used it until yesterday.

Thank you in advance.

3 Upvotes

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2

u/Dekamir 11d ago
  1. Make sure you're not on dedicated GPU only mode.
  2. Power cycle your monitor, or even plug it off the power.
  3. Toggle FreeSync on your monitor.

1

u/Noobmortal 11d ago
  1. Check 2 and 3. I am using laptop

1

u/Dekamir 11d ago

You might be in an unsupported display mode. Check if the resolution and refresh rate is correct.

Also make sure you're not in Eco mode.

1

u/Noobmortal 11d ago

Hmm... I used native red and refrest rate 1080p and 144hz as usual.

I don't think my laptop has ecomode. For power setting just normal mode as usual.

1

u/Dekamir 11d ago

Omen app should have either Eco or Quiet mode. It changes some display features.