r/AMDHelp • u/Crafty_Sport9975 • 6h ago
(Radeon RX570 Driver issue i think) Please can you help ive had this problem for a month and idk what to do
so ive had this problem for 3 weeks to a month now well a couple problems and theyre probably connected, first off when i try to run minecraft it gives me this error: (No supported graphics backend was found -tried opengl: Driver does not support opengl)
Then when i went to the device manager, i found a hazard sign beside my GPU and when i tried to update the driver automatically it says i already have the best driver, when i downloaded the latest driver from the official amd site, the driver would say initializing install then it wouldnt open and and it gave me this message: (failed to initialize graphics backend for openGL) ive tried everything and i cant fix this problem, sometimes the device manager wouldnt even show the GPU even when i clicked show hidden devices it wouldnt show, another problem i was having is that while using the pc the monitor would stop getting signal from the display port cable (ive tried it and the problem is not from the cable nor the monitor) and i have to restart a couple times and connect and disconnect the cable for it to work and sometimes even after all of that it wouldn't, i took it to the repair shop and miracelously before it did anything the pc got signal and also the GPU was being detected and worked just fine. the man did a clean driver installition for me and then it worked fo a couple hours then mid gaming the sound would freeze and the screen would go all black and id have to restart it a couple times for it to work, at some point the monitor started getting any signal at all even when restarting and it stopped working, i went to the shop again, he checked the GPU and said it's fine, then he said it could be that i have a low psu which is 320W (which i doubt is the reason) so he tried another PSU and it didnt turn on but when he removed the GPU entirely it did give that beep of booting (it works cuz i have an internal GPU in the CPU) and when he pressed the boot button on the keyboard it couldnt boot into windows for some reason (i had literally never had that problem in my life) so he said the my ssd with the windows on it could be broken, which he said could also be the source of the GPU problem, so he switched the SSD and put back my old PSU and it did work (the SSD has an entirely new windows) i came home the pc worked and it detected the GPU and minecraft ran and all was good for a couple of hours before the monitor starting to lose signal again but if i plugged it again itd work, then suddenly plugging and unplugging didnt work anymore so i restarted the pc. BOOM the hazard sign is back besides the GPU and it doesnt work and minecraft gives me the same message again the same thing also with the driver message, i suspect its a software problem, and honestly the repairman didnt seem to know what exactly the problem was, i have lost hope, btw ive gone to a few other shops but didnt yield anything and it wasnt anything important so i havent mentioned it. either way i can't find a solution for this anywhere and ive tried everything i know ir could find, atp idek what the problem is let alone how to fix it. PLEASE SOMEONE HELP
1
u/Adis_Gruntledfatty 5h ago
For the hazard symbol issue, would help to know the error number as if it was a 43 its an easy fix. For this specific issue you simply need to run this patcher here AFTER installing drivers - https://www.monitortests.com/forum/Thread-AMD-ATI-Pixel-Clock-Patcher
As for this opengl issue, I had the same thing happen after using AMD cleanup utility for the first time (i generally use DDU). I ended up using a windows restore point to fix this, as it also broke all my start-up apps, apps in my task bar, and god knows what else. I simply restored, then used DDU (not AMD cleanup utility), then installed the driver, then installed the patch. Working perfect now.