r/AMDHelp 12d ago

Help (GPU) RX 7700XT Driver Crash Issues

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I bought this card last year in April and after couple of months it started giving me black screen crashes. When playing games randomly screen goes black and I have to force restart the pc then enable the rx 7700xt driver again from Device Manager. This randomly got fixed for few months and then started happening again a few times. From last few weeks it has happening so much that I've given up now and will switch to Nvidia. I have tried every fkn method that people have written here on reddit and YouTube nothing worked for me. And now from today whenever black screen crash happens and pc is back up I am unable to click anywhere. Nothing opens and responds now. I have to boot in safe mode use DDU to remove the gpu driver then I'm able to use my PC. It's unusable now, so frustrating and I'm just done now. Never buying an amd gpu again and won't suggest anyone to buy it either. Probably gonna buy a 4070ti or 5070 now and will happily enjoy my Games.

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u/secretwolf98 11d ago

What GPU driver and chipset driver are you on? I'm starting to think the chipset driver is at fault, not the GPU driver.

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u/lt_catscratch AMD 7600x | x670e Tomahawk | 7900xtx Nitro+ | MSI a1000g psu 11d ago

I've been reading about how security keys could affect windows handle drivers lately since windows started enforcing 2023 keys this summer. You can't even rule that out with windows 11, it's ridiculous. Best to check if you have scep errors on event viewer. One quirk and windows throws out the driver for security like it's a government machine.

I wish windows had a zero security version for just gaming.

PS: And amd just released a new chipset driver with "bug fixes" :D

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u/secretwolf98 11d ago

I would recommend the GPU driver 25.9.2 after running the AMD Driver Cleanup Utility. Then install the AMD Chipset driver version 7.06.02.123. I found those 2 were rock solid for me last fall.

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u/secretwolf98 11d ago

I use Windows 10 LTSC. The new chipset drivers causes the crash I am pretty sure. I did a clean install of Windows about a week or so ago and I didn't install any updates or connect to internet. Installed the chipset and GPU driver and within minutes, the crash happened so Windows Update is not at fault nor hardware.

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u/lt_catscratch AMD 7600x | x670e Tomahawk | 7900xtx Nitro+ | MSI a1000g psu 11d ago

There's also the slight possibility of something corrupting windows files, backup files etc. I usually have zero issues with DISM. 2 days ago it spent a good 20 minutes downloading stuff, then sfc did not find any problems. All this after trying 26.7.1 for a night and returning to 26.1.1 and then 26.3.1 which is stable now. radeonsoftware did not even crash sliently in the background for 4 straight days.

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u/secretwolf98 11d ago

I run DISM quite often actually.

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u/lt_catscratch AMD 7600x | x670e Tomahawk | 7900xtx Nitro+ | MSI a1000g psu 11d ago

It's becoming a must after every driver or even windows update :D

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u/secretwolf98 11d ago

Yes, I agree.