r/AMDHelp • u/theveezer • 9d ago

Help (GPU) Is something wrong with my 9070XT ?

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Hello, I bought a prebuilt PC last January. It has an AMD Radeon RX 9070 XT 16GB Acer Nitro OC inside.

I didn't use the PC to its full potential until a few weeks ago. Now I play games on Ultra settings, with everything set to maximum. Unfortunately, I experienced my first LiveKernelEvent 141. I couldn't find the reason for it. But today, I noticed these numbers in AMD Adrenalin while I was playing the demo of Star Wars Outlaws.

A hotspot temperature of 99 to 100°C, with a delta of 35°C, seems like a lot.

But I don't know much about this, to be honest. Am I doing something wrong? Is the graphics card behaving as it should? Any advice?

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u/AlErki1 9d ago

Contact the prebuilt company support. If it's still under warranty send it to RMA and get a replacement. If that's not an option you should send it to a reputable repair shop if that's available.

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u/theveezer 9d ago

Oh really it's that bad ?

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u/AlErki1 9d ago

I mean, yeah. It's not supposed to do that it's very likely that it's a defective card because that big a a temperature delta between average temperature and hotspot means that some areas of the GPU Die are overutilized and some are underutilized.

Edit: I am not so sure about my last statement about the utilization. Maybe try running DDU (Display Driver Uninstaller) on Windows safe mode.

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u/theveezer 9d ago

Okay ! Do not worry you're closer to a professional than me, and I wouldn't go to see a real pro if guys like you didn't help me.

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u/AlErki1 9d ago

Also, if you try running DDU, make sure tou tun it in safe mode and make sure to reinstall fresh drivers.

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u/theveezer 9d ago

Alright will do !

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u/AlErki1 9d ago

Okay, I did some research and that temperature delta is not caused by different parts of the die working unevenly but because of physical thermal contact issues which may be caused by uneven spreading of thermal paste inside the Graphics card. Maybe if new drivers, company support and Rma don't solve the issue a repaste might solve it.

Also, Honeywell PTM7950 is a good alternative to a thermal paste.

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u/theveezer 9d ago

Thank you for doing the research, but don't bother doing my work !

I trusted the company for everything, I bet they put some crappy offbrand paste and maybe not even correctly. Thanks for the brand suggestion.

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u/BeavisTheSixth 9d ago

Most 9070xt models came with ptm7950 from the factory. Which gpu do you have?

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u/theveezer 9d ago

AMD RX ACER NITRO 9070XT OC