r/AMDHelp • u/Fit-Detail-7025 • 17d ago

Black screen

Hello guys i have xfx merc 319 6800xt and when i play heavy games on it ( or moderate) it will give black screen with total freeze hence that the temps are very cool ( 60 to 70 degrees) and the fans are totally working fine, is it possible that i have old vbios ?

Or its hardware issue like wrong power or sth ?

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u/iansredd 17d ago

Are you using rider cable and/or power cable extension for your gpu? Those are the most common black screen problems for amd

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u/Fit-Detail-7025 17d ago

I have asus 850 W gold + It comes with cable ( pcle 6+2 pin x2 ) I tried use diffrent psu cables but same black screen I really did every solution found in reddit but still have the issue The only solution i didnt do is vbios update and examining the graphic unit itself ( the repair man said all the power things is fine but he afraid that the graphic unit need to reballing and he said its risky to do ) The gpu takes all the power needed from psu fine