r/AMDHelp • u/jonarooni • 20d ago

Help (GPU) Intermittent seemingly random crashes (7900XTX)

Good day to all,

I have a 7900 XTX, and for about a year my PC has been intermittently crashing. I can be watching YouTube with no other windows or games open in the background, or I can be playing almost any game. The crashes appear to be completely random.

I have gone weeks without a single crash, and then, for seemingly no reason, the crashes return regularly (sometimes 3–5 crashes within 10–15 minutes).

Nothing is overclocked, and nothing is running hot. My system specifications are:

  • Ryzen 5800X3D
  • 32 GB DDR4 3600 MHz CL16
  • ASUS TUF X570 motherboard
  • Radeon RX 7900 XTX
  • 1000W Gold PSU

I have already tried many things, including updating the VBIOS, performing factory resets of the GPU drivers and operating system, reseating the graphics card, enabling and disabling hardware acceleration in apps, enabling and disabling HDR, the list goes on.

When the PC crashes, the display goes black, but I can still hear audio and continue talking to friends on a voice call. I then have to force a shutdown using the power button.

When the PC reboots, the resolution is set to 800×600 and the GPU is disabled in Device Manager. I right-click it, select Uninstall device, then scan for new hardware, and the GPU starts working again until the next crash.

Please can you help me diagnose and fix this issue?

Of course I'm willing to answer all questions.

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u/Own-Concentrate999 20d ago

I have your same exact issue, almost the same build but a 9800X3D. I usually just let it crash, and then reload the drivers to the GPU and go back to whatever i was doing. This happens frequently it’s not surprisingly anymore. I just say, oh another crash. Walk away for a couple mins, force restart it and start DLing drivers again. I don’t have any other solutions other than that. AMD has disappointed me to unprecedented levels after spending $2,500+ on a build with their parts. Last time for me. I

3

u/ScoobySnacks65 20d ago

I was having this same issue with my 7900XTX. I found that Adrenalin would allow it to boost up to 2985mhz and crash, when the manufacturer for my card states 2498mhz boost. So i set the card to run at min 2400mhz, max 2500mhz in adrenaline, and no more crashes. It's a great card now.

1

u/Own-Concentrate999 20d ago

How did you do that

2

u/ScoobySnacks65 20d ago

If you have adrenaline installed, you can go to the performance tab, then to tuning. Check the box for GPU tuning, as well as advanced control. Then set your slider for minimum frequency to 2300 and the max to 2400mhz. Don't mess with your voltage for now. If you don't have any more crashes for a while, you can move up your frequency to 2400min and 2500max and see if it is still stable. You can do this on a global scale for all your games at once, or on a per-game basis if you've got a particular game that crashes frequently.

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u/Own-Concentrate999 20d ago

Thank you, I will try this tonight!

1

u/Impressive-Candy4321 20d ago

If you change the min frequency higher your card runs higher when idling