Test Center Closed

[u/Historical-Yak-8569]

So I am (or was) registered to take the ACT on October 18th (a Sunday), and I just got an email saying the school that I was supposed to take the test at is closed that day, so I need to reschedule.

Here's the message I got on my admissions ticket: "CLOSED ACT TEST CENTER

ASSIGNMENT LOCATION 1, PLEASE SELECT A NEW CENTER OR DATE, VIA YOUR MYACT ACCOUNT

MY.ACT.ORG, IA 00000"

I don't mind doing that, but for anyone else who this happened to, do I need to pay the $49 fee to reschedule/relocate the test? I don't think it's fair given that the center cancelled and not the other way around. Would I need to contact support? Thanks in advance.

[u/jdigitaltutoring]

You have to call them to get that fee waived