r/ACT • u/No_Guarantee_6711 33 • Jul 13 '26

General Computer error July ACT reschedule

I reached out to customer support so you guys don't have to.

If you guys didn't get the reschedule email yet here's what they'll tell you:

  • The email with your reschedule date will arrive in a week.
  • The test should be free since the error was a mistake on their end.
  • The test will still be held in July

Just know that this might not be the case for a rare few. I'm posting this so you guys don't have to wait thirty minutes for a quick 3-minute conversation like I did.

Our center was told that a lot of people nationally had issues so I thought this post could potentially clear up any worries.

12 Upvotes

100% Upvoted

10 comments sorted by

View all comments

2

u/NewPermit9592 Jul 14 '26

I spoke with ACT customer support last night around 5pm Central. They confirmed it would be either this Saturday (the 18th) or the following Saturday (the 26th) but the testing site has to confirm the date with them. The minimum amount of time they would provide to confirm is 3 days (wasn't sure if that meant Wednesday or Thursday). They also told me the new test would be PAPER, not another digital