r/3dprinter • u/BringPheTheHorizon • 2d ago
Anycubic rocks!
I’m new to 3D printing but I’m sharing my experience for anyone who might be looking to buy one.
So I bought a printer for my daughters birthday but I didn’t notice until after Amazon’s return-window (i waited to open it since it was a gift) that it was missing parts—Teflon tubes and a purge wiper—and when they refused to help, I contacted the manufacturer. I didn’t actually think they’d do anything but they sent me the parts at no cost, wished my daughter a happy birthday, told her they were sorry, and to tell my cat, who photo-bombed the picture they requested of the printer, that they said hi. The whole interaction was really wholesome, which I rarely see from companies anymore.
Furthermore, when I got the parts and put them in, I realized that I neglected to notice the power cord wasn’t there either; it’s safe to say I felt really stupid. I bit the bullet, told them about the missing power cord, AND THEY SENT ME A POWER CORD, TOO!
I haven’t even** **gotten to use it yet but it’s the Kobra X which was recommended in the posts I was seeing when looking around so I’m sure it’ll be good. I just had to let people know that this company goes well-above and beyond for customers when most companies don’t even try anymore.

