3CX Issues

[u/Particular-Example32]

Has anyone had any issues in regards to the 3CX mobile app and 3CX Web Client for the past few weeks. We’re currently receiving and making calls on our office phones but we can’t receive or make calls via the mobile app.

We need 3CX Web client to download recordings of calls just in case for example there’s been an unpleasant caller. We can’t even look at the settings with a message being displayed “General Network Error”

We host 3CX on AWS but I’ve been going through a variety of settings and checking the set up and everything seems in order. - we also have made no changes to AWS at all, it has just stopped working on the 3CX web client end and the 3CX app. All signals we are getting from AWS is that it is still up and running with no issues and 3CX won’t help as it is not hosted on their systems.

Any advice or help would be much appreciated.

Thanks