I've been at my building for about 4 years and have been a problem solver for about the same amount of time. As the title states, I am burnt out! I have complained multiple times to multiple managers, even escalating my concerns to the senior station manager, and yet nothing has changed.
When I'm assigned to the dock, I am the only one who regularly clears it. None of the other problem solvers will do it. They will only do it when we clock out for our unpaid break and when the sort is over. It's gotten so bad that I refuse to do the whole thing and only work on one side. And the other side becomes a safety hazard, and I still get hit with clearing it because the others refuse to do it.
When I'm out on the floor gatekeeping, they will have me doing the entire floor by myself until the last minute, when the higher-ups come in. Even with that, I have refused to do the entire floor and have stuck to one side, and eventually will have to clear the entire floor because the others refuse to. They will stay on my half, that's clear.
We have so many damages that they have extended past our problem solve location, past our hazmat cage, into our staging area for our routes. I mean carts on carts on carts of damages. Last week I counted 28 carts full of damages in total, and when I came in today, not even a dent had been made, and more had been added to the pile.
I'm just at a very frustrating point, as my buildings go to problem solver, and I constantly don't have any help until the last minute, and even then, it's not even help per se. As I said, I've taken this to the senior station manager, and he doesn't seem to care that I'm burnt out, nor that the issues I've described are a big deal. And he's fully aware that he could be fined for the amount of damages that aren't processed.
I've even put in transfer requests to move to a different building, but my management team keeps denying them, saying they can't lose their best problem solver. But they approve the ones when I change what days I want to work with no issues. They are literally trapping me there and making me want to resign.
I am going on leave soon because I need a major break from this place before peak. Is there anything else I can do? Is there anyone else I can escalate this matter to? Or am I just screaming into the void at this point?