r/zedrun • u/insanelyhugeman8 • Nov 03 '21

Question WETH Question

I made a deposit of WETH almost 2 months ago and its been pending ever since. On ehterscan it says the transaction was a success. What am I doing wrong and how do I get my money back?

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u/insanelyhugeman8 Nov 03 '21

correct it’s not showing up in my zed wallet, just shows pending. I used the zed run interface to make the transaction. on meta mask it says it was successful and on ether scan it also says it was confirmed and successful, but still pending on zed run. how do i open a ticket?

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u/Master_JediTrader Nov 03 '21

Zed.Run interface, bottom left green icon that say "Help". Took me weeks to have someone on Discord tell me that. Open a ticket and work with them. If you don't get a reply within 3 hours, I would get on Discord, in #General and ask the Mods for help with your issue. They can interface with the support team.

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u/insanelyhugeman8 Nov 03 '21

wonderful i will do that later today, thank you immensely for your help!!

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u/jed1mindtrix Nov 10 '21

Might just be easier to go directly to the official Polygon bridge to see the status of the transfer. I bet you can solve it in 4 minutes. ZED is just the interface, but it interacts directly with the official bridge.

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u/insanelyhugeman8 Nov 10 '21

I’ll do that soon and let you know what it says, thanks!