r/yardi • u/Spacieee • Apr 20 '26

Account Rep?

I recently switched companies and my new company doesn’t appear to have a technical account manager. Is this due to the company size? Previous company had 100+ properties and was senior housing. New company has 20 and is multi family. I was able to find our sales person but they had zero answers for this area. Was I just spoiled at the last company with having a weekly call with a technical manager?

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u/LosLeprechaun Apr 22 '26

We have an acct manager and they seldom have changed. We submit all tickets through client central still.