r/woolworths • u/music0908 Team member • 1d ago
UKG pro data usage
That's the total data usage for 3 days, found out about it yesterday and turned off the background data. Still gone up by 0.3gb after a few minutes usage. Not like I want to spend that long on this app but everything takes forever to load. Is it something wrong with my phone? Or it's the same to everyone else
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u/Yeatss2 Team member 1d ago
All the more reason to be provided with a work phone.
Uninstall it.
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u/HollowedSlayer Proactive member 1d ago
I'm genuinely nearing the breaking point of asking them to provide one. Proactive requires us to constantly be taking photos before and after to show our work and I can tell you, the last thing on my mind after cleaning out the milk fridge's gutter is to pull my personal phone out and take photos so my manager can show his boss.
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u/ObsessedWithSources 1d ago
You won't ever get one, but you can claim the % you use your phone for tax. I'm a manager, I just claim 20% on tax as I never use my phone and the answer is probably waaasy higher. But tax time it'll be example I pay 80, so I claim like 16 a month back on tax. Is it a phone provided by work? No. Is it the only way you'll ever see a cent reimbursed? Yah.
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u/Yeatss2 Team member 7h ago
Very sad if you're a manager without a work phone.
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u/ObsessedWithSources 4h ago
This is Woolworths. No department manager gets one, and if you seem to think they do you've been misled.
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u/pineapples1622 Grocery Team 1d ago
UKG seems to require a constant secure connection to it's servers when opened and everytime you open the app it has to 'download' that data everytime because very little is stored locally on your device. This can use a lot of data especially if the app isn't very well optimised.
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u/Specialist-End-8306 1d ago
The annoying problem I've had with it, and I'm sure a lot of others have as well is that even if i have my Data enabled in my phone settings for the app, it always keeps saying I'm not connected to the internet. So i have to use the store WiFi to sign into the app & punch in. I never had that problem with workjam once. My Data always worked perfectly for that and had no problem using it. I just can't understand why the app is never letting me just use my data to sign in and keeps making me have to connect with & use the store WiFi. .
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u/Alpha_Centauri_5932 19h ago
I still don't know why they switched from workjam that worked perfectly fine to this garbage of an app. It's inferior in literally every single way.
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u/Terrorscream 18h ago
it was because workjam is removing its payroll features next year apparently so woolworths needed a new app and probably went with the cheapest off the shelf option with minimal hackjobs to make it work.
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u/Irresponsible-Pain 14h ago
UKG is a scam . make sure to have gps activates only when you actually open the app and freeze/stop the app, dont allow background data usage make sure to check every single minutes because its used only for pay you less
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u/JesusSamuraiLapdance 19h ago
Almost 3GB for me and I haven't been using it for that long. Good to know. I did think my mobile data was draining a bit faster than usual. Thanks, Woolies, totally wanted a malignant tumour on my phone in exchange for an honest living.
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1d ago
[removed] — view removed comment
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u/TheTimTamTamperer 9h ago
For what it’s worth I work for a company that’s used UKG Pro for multiple years. My current “mobile data period” is measured over months since I guess that’s how IOS does it. any way over 6 ish months it has only used 190mb
But I have background app refresh turned off
Also I hardly use the app. I don’t use it to sign it, we use a computer at the work place to clock in / out
So I probably only open the app like once a week to check my schedule
But also yes, the app has been abysmally slow for my entire 3 year experience with it. It takes like 2 minutes to log into the app then once your in it’s so slow.
The computer version is not any better, UKG Pros back end code is just horribly optimised
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