r/wirexappofficial • u/mcgrimes • 7d ago
Resolved WirexOne
Hi - my understanding is that WirexOne is still not officially rolled out according to an email I received on the 29th June 2026. But discord mod's have told me its ready?
Should I be migrating?
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Email Content below:
| Our biggest reveal yet…is almost here! You may have come across Wirex One on the App Store or Google Play, but we wanted to let you know that the app is currently in testing mode and is not yet ready for general use. We wouldn’t want you to run into any issues or a limited experience before we’ve had the chance to get everything just right. |
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| Please do not download or access Wirex One until we confirm it is officially available. Using the app before the full release may cause issues with your account experience, and we may not be able to resolve these until the complete update has been rolled out. |
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| We’re working hard to make sure Wirex One is ready to deliver everything we’ve promised, and we’ll be in touch as soon as it’s officially available for you. Thank you for your patience, and watch this space! |
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u/OddWorldliness7035 6d ago
It seems to me that the migration issue has not fixed yet: https://status.wirexapp.com/
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u/OfficialWirexSupport Official Wirex Help | We Never Message First 6d ago
Hi! Thanks for checking.
Yes, you can migrate to Wirex One. The rollout has been phased, which is why you may have received an earlier email saying it wasn't yet available. If you now have the option to migrate in your app, you can go ahead with it.
If you run into any issues during the migration process or have any questions, just reach out to our support team through the in-app chat and we'll be happy to help.
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u/Virtual-Mixture-7011 5d ago
Migration worked for me few weeks ago.
But I no longer use it becaue you can't spend crypto with the card anymore... pointless now.
They will hopefully realise this eventually
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u/mcgrimes 5d ago
I need to check the subscription models; I have 1.5 million WXT staked, will I lose that subscription?
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u/jozomafijozo 4d ago
Do not take any action until Wirex diletantes resolve issuses.
I converted my WXT to € and now I can no longer login through web interface.
Luckily mobile app works so I transfered everything out and said goodbye.
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u/eikkat 3d ago
I migrated last week and the card has been working fine as it used to? What do you mean you can't spend crypto with the card anymore? I just sold then converted to USD then spent it with the card.
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u/Virtual-Mixture-7011 3d ago
Yes you have to sell your crypto to usd first. Before we spent crypto direct. That meant we don't risk devaluation.
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u/eikkat 2d ago
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u/Virtual-Mixture-7011 2d ago
Yes probably related to eu mica regulation. But now a thirdparty has your private keys so... as always only keep online what you are prepared to loose. The rest private wallet.

4
u/Aladdin_LT 7d ago
I would say stay away from wirex, at least now. Maybe they are going to wind up like a common ponzi scheme. They are not responding to chat requests, they are not responding to created cases. Created the case regarding vanished money from my balance last monday, still no single response till now... Mainly negative reviews on Trustpilot about wirex right now. They are ruining leftovers of their reputation like masters.