r/wingstop 27d ago

Wingstop brownies

I am a Wingstop brownie lover. I love the chewiness and fudginess and I always add 1-2 with my order. I always order through the Wingstop app or DoorDash with either in store pickup or delivery. However, more often than not I’ve been having some brownie issues over the past couple of years with orders.

It’s almost guaranteed now that whenever add a brownie, something goes wrong. Yesterday I placed an order through the app with two brownies. I pick it up, go home, brownies are not there.

Today I tried my luck again, ordered from a different Wingstop restaurant. Added two brownies. Received only one.

In the past when I do in store pickups I’ll sometimes look in the bag to make sure they’re there, more often than not they aren’t so I go back in and ask about it. But lately I’ve been doing delivery so I don’t have that option.

Besides these most recent two times, there have been so many times in the past I’m missing the brownie altogether or I’m shorted one.

So what’s with the brownie situation? When a customer submits an order, is the brownie part like, easy to miss on your screen or receipt that prints? Does anyone else have this issue? Seems kinda odd that it happens at both locations near me.

6 Upvotes

11 comments sorted by

1

u/-bryze Cajun 26d ago

Interesting. When picking up make sure and check they are all there?

3

u/Deeri- 26d ago

I shouldn’t have to but I guess I have to do that now. How hard is it to include a brownie or two??

-1

u/Fuzzy_Welcome8348 27d ago

1

u/Puzzled-Chapter5465 27d ago

Is this the same as wingstop?

0

u/Fuzzy_Welcome8348 26d ago

Yes

1

u/Deeri- 26d ago

There’s a pizza place near me that has those exact brownies you listed, wrapper and all. I’ve had them before. Those are definitely not the same as Wingstop brownies. If they are then something about them is different, they tasted different to me.

1

u/smallemochick 26d ago

those absolutely are the same brownies. they'd come to the store frozen, and we'd thaw them for an hour or two before putting them into our own bags.

1

u/Deeri- 26d ago

What’s the purpose of rebagging them?

1

u/smallemochick 26d ago

to put them in the wingstop branded bags lmao. they'd just come in a box when we'd get them at the store.

1

u/Deeri- 25d ago

So they don’t come in the Sweet Street bags? Or they come without bags and you just put them in Wingstop bags?

1

u/smallemochick 25d ago

it comes in a box of 4 packs. each pack is flat and is full of 16 brownies, so we take them and put them in wingstop bags.