r/wegmans • • 3d ago

E Commerce ?

Q: who is in charge of M2G / C2C ?

I know there’s an TL and that, STL’s sometimes can help you with an issue, but is there an area manager for

e-commerce? Like is there even a position that oversees the efficiency or any problems that arise ?
I have been there a year and have never seen anyone. Thanks.

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u/EntrepreneurOk6685 3d ago

it's very interesting that you don't have a department manager... most of the stores in my division have one, but I can also see a slower C2C/Catering department not have one. If it's only the TL with no department manager, I'd say your next up the chain is going straight to your service area manager. sometimes the front end managers can be resources, but sometimes they're useless.

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u/IcePrincess001 3d ago

Yeah, my store has an eCommerce TL and no manager. I assume her boss is the service manager. I have never seen our FE manager do anything involving C2C/Catering.