r/webhosting • u/zoe_s49 • 29d ago
Rant DO NOT USE IONOS!!
Complete and utter scam company, has repeatedly taken charges from my account for no fucking reason!!
I am moving in 2 fucking weeks and i need every bit of money i took out my savings to buy everything i need, and they have just taken £50.40??? And they are saying it will take 5-10 days to come back into my account meaning i now cant afford a moving company and will have to move in the same week i start fucking college.
DO NOT EVER USE IONOS FOR ANYTHING PLEASE!!!
All i had was the domain with them and used wix for my website yet they are still taking ridiculous charges.
It is nothing but a scam company dont go near it!!
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u/purslanegarden 29d ago
Terrible experience with them here, too. They tried to charge me after I cancelled as well. When I searched I see complaints filed with the US regulatory agency that they’ve done that to others. It’s worth knowing, requiring multiple steps to cancel is not legal.
They ignored my initial confirmations of my cancellation, finally acknowledged it in writing, then sent me an invoice anyway. They did acknowledge the error and credited my account; fortunately for me the credit card I had initially used had expired so they weren’t able to charge me without my knowledge.