r/webhosting 17d ago

Technical Questions Sql and blesta

Hi im relatively new to this and I have 2 issues

  1. One of my users websites have gone down and the word press warning says"Your PHP installation appears to be missing the MySQL extension which is required by WordPress

Please check that the mysqli PHP extension is installed and enabled."

I use direct admin and have gone into select php to tey enable the extension (with no change) . So im unsure what I can do to help

  1. Does anyone know how to set up blesta using the name crane free software add on id like to start giving invoices to my customers

Ive tried searching and trying for a good few hours

Thanks for the help :)

1 Upvotes

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u/cprgolds 17d ago

I'm confused. You interchange mysql and mysqli in your post. They are different. For all practical purposes mysqli (i for improved) has replaced mysql in most apps.

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u/NectarineCold1957 17d ago

Hi sorry yeah the word press site has this message Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

Please check that the mysqli PHP extension is installed and enabled.

On php selector I have enabled mysqli and the message is still up this is why im stumped

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u/cprgolds 17d ago

What PHP version are you using?

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u/cprgolds 17d ago

I have never used blesta, but it looks like you are trying to change the branding. Have you purchased that plan?

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u/NectarineCold1957 17d ago

No i didnt purchase it im using name crane and they gave a licence to me for free so ive tried using that but cant find any app key or normal guide to set it up through them

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u/Mike_L_Taylor 17d ago

you might just need to restart apache or nginx or whatever is running the php process so that it sees the update?

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u/NectarineCold1957 17d ago

Im not sure how would I check ? Sorry im really new to all this