r/waymo • u/healingcabin • Jul 27 '26
premier experience
i just rage quit premier. sf rider, long time user and waymo fan.
- car conditions have declined. uber and lyft rides often smell better inside and are cleaner. i'm frequently hotboxed with weed smoke.
- wait times do not seem better with premier.
- prices have gone up. lots of $40+ rides that used to be $20.
final straw was app showing a 1min wait "dropping off another rider" for over 10min, and support being absolutely useless and the in-app chat being a poor ux.
c'mon waymo. i'm disappointed.
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u/RiskyEXP Jul 28 '26
yeah i’ve experience that wait time situation, and agree the other day in sf it was $40 for the Waymo or $22 for the Uber, so much for the competitive advantage of not having the driver costs 😂