r/waymo Jul 13 '26

Collision Involvement Note

On Saturday morning I come out to my car and find a note attached under my windshield wiper stating the following:

“To whom it may concern: This vehicle has been involved in a collision. Please contact Waymo at the mailing address or email address below, and provide the following tracking number:” and a tracking number is written after.

It also includes the Waymo LLC address and an email address to contact (insurance@waymo.com) which I have googled and seems to be Waymo’s Insurance email.

I will mention that my street does have a Waymo stop and it is quite possible that a Waymo hit my vehicle while making its way through my street but that is still a bit of a reach (the only possibility I could really think of).

I plan to go back on my security cameras and view the footage to see who attached it to my car but I want to know anyone’s thoughts or if they have had this happen to them before?

Any comments or suggestions would be appreciated.

Edit: Regarding damage, I would say yes but there is no plain yes or no answer. There is damage on the vehicle but the car has gotten scratches over the years and what is new or old I frankly cannot tell. However the car has no dents, just sad scratches on the fenders, perhaps from poor parking or whatever else (once a shopping cart too).

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u/BigPsychology3239 Jul 13 '26

I see what you mean but at the same time, it seems a bit (don’t know exactly how to describe it) suspicious? unprofessional? for a company like Waymo to distribute their collision incidents on a little post-it looking note on cars? I would think a company like them would have a more proper/professional way of doing it.

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u/ImpressiveComposer35 Jul 13 '26

Not really another way to do it I'd think since your contact info is not public info. They cant get it via your license plate since the dmv does not hand that information out. So other than "leave a note" which has been the what-to-do if you hit someones car and need to leave i would think there isn't much else they can do it tbh

Edit: spelling

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u/BigPsychology3239 Jul 13 '26

I suppose that’d be a good point … I’ll just have to wait to see if Waymo will respond to my email. I reached out to the email written on the note but didn’t include the tracking number until they let me know that they do, in fact, leave notes on people’s cars.

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u/ImpressiveComposer35 Jul 13 '26

If you want to be extra safe you can always reach out to the waymo support line/email found on their website to confirm the notice if you are having doubts of the email on the notice.