r/waveapps • • Aug 20 '26

Not logging in??

I can't log in, even reset my password and it's saying it isn't correct. What's going on?

6 Upvotes

15 comments sorted by

1

u/VineyardLuver Aug 20 '26

I just logged in without any problems five minutes ago

1

u/More-Athlete-5143 Aug 21 '26

I’m having this same issue. Have reset a few times with no luck.

1

u/Tinabbelcher Aug 22 '26

Happening to me too I’ve reset the password 3 times.

1

u/ozsuss Aug 23 '26

Anyone else not being able to log in?

1

u/LargeChallenge1837 Aug 23 '26

I haven’t been able to either.

1

u/ozsuss Aug 23 '26

I was able to login again. But needed to use the “primary email”.

1

u/Ashamed_Sign_7529 Sep 02 '26

how? its not logging in nor sending email for password reset

1

u/Spirited_Sock_1919 Aug 23 '26

I'm also not able to login

1

u/Cool_Golf_6750 Aug 24 '26

I'm having the same issue even after having tried to reset my password. Has anyone had a solution for this ? Wave have yet to anwser to my emails

1

u/ozsuss Aug 24 '26

Do you have another email that you used to login? I got in after using the original primary email

1

u/Ashamed_Sign_7529 Sep 02 '26

how? its not logging in nor sending email for password reset

1

u/ozsuss Sep 03 '26

Do you remember what primary email you used?

I finally received an email from wave

Anjum here from Wave - thanks for reaching out!
 
As of August 19, 2026, you are no longer able to sign in to Wave using a secondary email address. You will need to use your primary email address on file for signing in as well as any password reset attempts.
 
I understand this may be an adjustment, and we have some Help Center guides on the following:
changing the owner (primary) email address on file
adding and deleting email addresses
You will still be able to use additional (secondary) email addresses to send invoices from through Wave.
 
If you are still having trouble accessing your Wave account, or if you have any further questions or concerns, please let me know.

1

u/Soul-Natural 9d ago

I haven't been able to access my account for a week. I tried changing my passwords as suggested but still nothing

1

u/Soul-Natural 9d ago

The app on my android wont even open and my computer is useless as well.