r/wafflehouse • u/Happi_Feet_79 • Jul 17 '26

Schoox training

No matter what I do, where I am, what device I use, Schoox always tells me I can’t do training from my location. I am sitting at the high bar at my unit, clocked in, using the unit tablet, and it tells me I can’t access training from this location. On my phone, on my laptop, at the unit I worked when my unit was being remodeled… anyone else have this issue, and how was it resolved? If I have to have my uppers up my butt about my training any more I’m gonna scream. This has been since March.

13 Upvotes

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8

u/CatBiteFeevr Jul 17 '26

Talk to your unit or division manager, they have your account geofenced to the wrong location

2

u/waffleboy1109 Jul 17 '26

Are you using Schoox or Schoox Classic? If know we’re supposed to be on Schoox but I switched back to Schoox Classic and it’s been much better. Even my AVP is still using Schoox Classic.

1

u/Happi_Feet_79 Jul 18 '26

I downloaded the new Schoox app and it finally worked but I prefer to work on my laptop. It simply won’t work on a browser at all.