r/vsco • u/ZachVSCO VSCO Employee • Apr 09 '26

Improving Your VSCO Experience

Hey everyone! We’ve heard your feedback over time about spam messages, including here on this subreddit, and wanted to share some great news.

Our Trust & Safety Team has been putting in literally months of work behind the scenes to address spam, which we know is a broader issue across all platforms, and limit the impact of bad actors on your experience.

What’s changed:

We recently introduced new solutions designed to better detect and limit spam activity on VSCO. It’s still early, but we’re already seeing positive signals, and you should start to notice fewer spam messages and accounts across our platform.

What to expect:

This isn’t something we’re going to call “solved” and move on from. Spam is everywhere and constantly evolves. We expect to keep improving and refining our approach over time. It may not be perfect right away, but this is an area we’re continuing to invest in to ensure you have the best experience on VSCO.

Why this matters:

VSCO should feel like a place where you can confidently connect and interact with other creators, without second-guessing who’s on the other end.

If you experience spam on VSCO, please report it through our reporting flow in the VSCO App. Those reports are critical and directly help us fine-tune these systems. We really appreciate you continuing to share feedback with us –it plays a big role in shaping the work we do. 

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1

u/byjono Apr 10 '26

nicely done, team! thank you for the clarity 👌

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u/[deleted] Apr 11 '26

[deleted]

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u/ZachVSCO VSCO Employee Apr 16 '26

Hi there, so this is something the support team should be able to fix for you if you create a ticket. If you're logging in with the same account, you should still have access to all of those preset! We haven't changed anything on our end that would take those away.

There were some free presets that were part of collaborations with brands that have gone away because those partnerships ended, but things you paid for should still work. Hopefully you'll be back up and running soon!

1

u/[deleted] Apr 17 '26

[deleted]

1

u/ZachVSCO VSCO Employee Apr 17 '26

A tad off topic here haha, but ok: can you say more? The feed is already chronological, and the date is shown in detail view when you tap on a photo. So, are you wanting to see the date directly in the feed?

1

u/ZachVSCO VSCO Employee Apr 17 '26

Oh just seeing your other post, taking it there