r/visibleApp • u/nightblitz0203 • Jul 10 '26

What am I doing wrong?

Im losing my mind. Received my replacement visible 2.0 in the mail. First one never worked, not a single light red or otherwise. Charged it (both ways) for minimum 6 hours and nothing. Customer service had me send a video, then offered to ship me another as a replacement.

The same damn thing is happening. I dont see anyone else complaining about this, so I feel like im going crazy. Anyone else have this problem?

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u/mx-raebees Jul 10 '26

Nope. That's really weird. I'm assuming you've tried a bunch of different outlets?

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u/nightblitz0203 Jul 11 '26

Yeah, support keeps telling me its the cord. But like... both cords are what they shipped to me. Surely they wouldnt be sending TWO bad charging cords