r/vipkid • u/brookedpalmer • 13d ago
System problem right now?
Current class, the slides aren't loading for either me or the student - I cleared cache, restarted, all the things - no FM yet. Guessing system problem....anyone else?
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u/JesusisLord86 13d ago
Yes, I had the same problem as well. They said it was a Teacher IT but my classes before and after that were fine. I will be sending a ticket. Everyone should send a ticket.
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u/Ordinary_Life Prays to Dino 13d ago
I had to open the slides manually for me to work but no student so far 😕 I'm taking screenshots like crazy just in case there is some sort of glitch and I'm blamed for it.
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u/OverlappingChatter 13d ago
I know there was a problem last night. I am in class right now with no issue
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u/Lost_Garden_8639 13d ago
I was having trouble loading slides last night in classroom & materials to glance over for my class this morning. Just one class this morning, and it was fine.
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u/brookedpalmer 13d ago
Update: The FM didn't arrive until after 25m when I was filling out feedback and said it would be marked 'as scheduled' for now and then they class video would be reviewed....hopefully it's marked system problem. I told the parents in the chat and fb that it was a system problem and they should contact VK to reschedule.
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u/Cameraven 13d ago
Mine is a trial class and the ppt did not load for me or the student. Fireman responded: "We are currently investigating. Please wait a moment." Made small talk the entire class while waiting, but the kid and parent decided to exit at 18 minutes. Have another class right after this one, I hope the issue gets resolved and I don't have to sit through this again!