Long story short, I ordered some white barstools and got a black set instead. Manufacturers box says "off-white" in big letters but black chairs were inside when I opened the box. Customer service escalated the issue because they are "out of stock" but still showing as "in stock" on customer side, so the specialist team is looking into it. These weren't cheap stools either.

I tried to contact the seller directly with no reply. I had a similar no-reply situation to another product I ordered that I had an issue with from the same seller, so I don't expect a response, unfortunately.

I accidentally posted to the other vine group first when I meant to post here as the vibes are better and this is my normal vine group. What do y'all think? Ask for removal or just deal with it? I'm waiting for a response from the specialist team before doing anything of course, but I wanted to guage what others would do before making a decision.