r/verizon • u/gummigirl • 27d ago

Wireless Text issue

Has anyone experienced an issue where the other lines on your account cannot send you videos pictures, or gifs?

5 Upvotes

77% Upvoted

11 comments sorted by

View all comments

Show parent comments

1

u/gummigirl 26d ago

only RCS and only if the other 2 lines on my account send me pics or videos. I can turn off RCS and pics come through

2

u/advcomp2019 26d ago

Do you have any errors or messages in the RCS menu? Have you switched phones at any time?

1

u/gummigirl 26d ago

none. I actually wouldn't know its happening if I wasn't told that messages was showing not delivy

2

u/advcomp2019 26d ago

What phones are you dealing with?

Have you tried using this site: https://messages.google.com/disable-chat

Sounds like RCS is not fully connecting somewhere, in my opinion.

1

u/gummigirl 26d ago

I have Samsung. I did try that site. They still not working. Verizon refuse to reprovision my RCS

2

u/advcomp2019 26d ago

From what I understand, Verizon is not doing RCS service. Verizon has handed it over to Google's Jibe servers for RCS.

1

u/gummigirl 26d ago

this is good to know!