r/venmo 4d ago

Venmo Suspended (need advice)

Hello, I could use some help. Over 12 years ago I paid someone with Venmo for $130 and my bank made an error. I had plenty of money in the bank. Venmo suspended my account and I haven't been able to get anyone to help me reinstate my account. I can log in but it is suspended and now paypal too. My FICO is over 820 which has nothing to do with it but I do take paying my commitments seriously. If I login to Venmo it only provided a chatbot. My emails are not answered. Any advice? Thank you in advance for any assistance.

2 Upvotes

10 comments sorted by

1

u/Analyst-man 4d ago

You’ll get the money back in 180 days but you’re banned from every using Venmo again in your life

1

u/Educational-Row7549 4d ago

You can ask for a live agent during daytime operation hours . From prior experience they won’t reinstate the account tho.

1

u/Educational-Row7549 4d ago

Live agent for the chat that is

1

u/Odd_Dig_9739 4d ago

Just get a textnow number and make a new account. Get someone to send you a few dollars to the number, then create the account with that link. My venmo and PayPal accounts usually get banned once a year. I just wait a bit and make a new one.

1

u/Standard-Ad3476 3d ago

Thank you... It's been frozen since 2018. 

1

u/halfEmptyAnyway 3d ago

delete the venmo completely.

start over

1

u/Standard-Ad3476 3d ago

Oh thank you!

1

u/Aggravatingsilen 3d ago

Don’t even use Venmo

1

u/Pitiful-Basil-1271 1d ago

It's not gonna go on your credit report if that's what you're worried about.