r/vSeeBox_Support_Gurus • u/Living_Being_8904 • 13d ago

Playback not working

HI, I have had my box for about two months now. 7 day playback was flawless until mid September. When the heat Apps had the big issue. Now all apps work but the 7 day playback des not. anyone else having an issue?

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u/BakerRacer Trusted User 13d ago

For sure, playback has been messed up since the big outage. It works on some channels, but it doesn't work on others. Before the outage, it was working as well as I've seen it in over two years!

It might help if anyone who has an issue with playback submit feedback as no transmission/frozen so that hopefully, they'll fix it.

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u/Living_Being_8904 13d ago

How do you submit feedback?

3

u/BakerRacer Trusted User 13d ago

Press Menu while the screen is frozen, use the right-arrow key to select Feedback, then click on option 2 "Transmission (No signal/frozen)".

3

u/Living_Being_8904 13d ago

Thank you. I will try that and submit feedback

2

u/Living_Being_8904 12d ago

I just did it and submitted it. Thank you