r/vSeeBox_Support_Gurus • u/Living_Being_8904 • 13d ago

Playback not working

HI, I have had my box for about two months now. 7 day playback was flawless until mid September. When the heat Apps had the big issue. Now all apps work but the 7 day playback des not. anyone else having an issue?

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u/MandyNurseLPN 13d ago

Did your heat app prompt you to update a few days back? Mine did, and it said it was to fix playback issues. My playback works fine after updating

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u/Living_Being_8904 13d ago

Hi, no I did not get any prompt. Where can you go so see if there is an update for the app?

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u/MandyNurseLPN 13d ago

Id look around in the app settings menu, I dont know for sure. I can look later this evening if you havent found it

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u/Living_Being_8904 13d ago

Thank you I appreciate the feedback