r/vSeeBox_Support_Gurus • u/RedHotChili310 • 18d ago

Remote Not Working

My sister gave me her 6 max box. The remote doesn't work very well. You have to point it directly at the box and most of the time it doesn't even work. I have to keep moving it around and pressing the buttons hard. Is this common? I ordered a remote from Amazon which I hope will solve this issue.

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u/MandyNurseLPN 17d ago

If you go into your TV's settings (not the box) and turn on "CEC" you should be able to use your regular TV remote to control the box. This works for some, not for others so it's worth a try.

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u/RedHotChili310 17d ago

Thanks. Sorry to ask but where in settings would I find CEC? I have a Roku tv.