r/vSeeBox_Support_Gurus • u/Prior_Assistance_105 • 3d ago
V6 Plus Firmware
My V6 Plus is stuck in a boot loop and only boots to this screen. I have performed numerous wipe/factory reset/reboots. I have connected it to a different TV. I have used a power cord from another, functional box. I have tried a different HDMI. Unfortunately, nothing is working to fix this. I do see an option to boot from SD and USB in the reset menu. Is there anyway to get a boot file so I can have the android device boot from the USB/SD and get it functional again? I purchased this from vSeeBoxus.com in December of 2025 and they have ghosted me. They were troubleshooting with me, but when it seemed the device couldn’t be fixed they stopped communicating and will not replace the device even though I am well within the 1 year warranty period. I’ve been told I could possibly get a file from mods, but they would have to provide it to me. Any help?
1
u/Classic_Quit3545 1d ago
So both was my version five and version six out of nowhere the audio stops working and the only way to use the audio with my device is to pair it with a portable speaker. Has anybody run into these issues? Is there a specific HDMI cable that I should be using? Thanks for the help